Tuesday, October 6, 2009

Information Systems

I scoff at that department name. More like Non-information Services. I have been trying all afternoon, from 12:30 p.m. until about 15 minutes ago, to get in contact with anyone at IS. I'm writing a story about the Internet being down for three hours last night and really need to talk to someone, anyone, from that department. First I called every single person I could find even remotely related to the IS department on the People Finder. Then I looked at their Web site (which is horrible by the way...they don't have any information on there and no way to contact anybody). I left message after message on office phones, repeating my phone number at the end of each message so they'd know it was important. I e-mailed each person that I called. I got no responses. So finally, completely fed up with the NIS, I drove down to campus and roamed the IS department, being turned away from door after door. Most people told me that they didn't have any information about the situation. One guy said he didn't have authority to tell me anything. Finally I was directed to the executive director's office. He said he didn't really know too much, but must have noticed my desperate look and taken pity on me. He let me ask some questions and gave me all the answers he knew. Then he said to call the guy that really knows everything about the Internet being down at his home number, since he was out of the office all afternoon (he'll have a nice time listening to all my messages when he gets back in tomorrow). I called his house...no answer. And not even an answering machine for me to leave him yet another message. Yeah, I'm not too fond of IS today.

4 comments:

  1. I'm sorry. Whenever you figure it out, would you tell the rest of us what happened?

    It may interest you to know that Dr. Higgens, my boss and professor of English, said that her Internet access was down when she got home, also, so it may have affected more people than just Southern students, which may have something to do something.

    Good luck!

    ReplyDelete
  2. Oh dear! I'm sorry. :P It always seems to happen that way--whenever you're really in need of something, you can never find it.

    ReplyDelete
  3. Sorry for yet another frustration post. Thanks for the info about off campus. Same thing happened to me last night too. I'm actually not quite sure what actually happened even after finally talking to one IS guy and writing the story. It wasn't Southern though, but the EPB, which provides Southern's Internet.

    ReplyDelete